Salesforce Certified Agentforce Specialist This Week Result
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95%
Average Score
Score in Real Exam at Testing Centre
92%
Exact Questions
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At Passitcerts, we prioritize keeping our resources up to date with the latest changes in the Salesforce Certified Agentforce Specialist exam provided by Salesforce. Our team actively monitors any adjustments in exam objectives, question formats, or other key updates, and we quickly revise our practice questions and study materials to reflect these changes. This dedication ensures that our clients always have access to the most accurate and current content. By using these updated questions, you can approach the AI Specialist exam with confidence, knowing you're fully prepared to succeed on your first attempt.
Passing your certification by successfully completing the Salesforce Certified Agentforce Specialist exam will open up exciting career opportunities in your field. This certification is highly respected by employers and showcases your expertise in the industry. To support your preparation, we provide genuine Salesforce Certified Agentforce Specialist questions that closely mirror those you will find in the actual exam. Our carefully curated question bank is regularly updated to ensure it aligns with the latest exam patterns and requirements. By using these authentic questions, you'll gain confidence, enhance your understanding of key concepts, and greatly improve your chances of passing the exam on your first attempt. Preparing with our reliable question bank is the most effective way to ensure success in earning your AI Specialist certification.
Many other providers include outdated questions in their materials, which can lead to confusion or failure on the actual exam. At Passitcerts, we ensure that every question in our practice tests is relevant and reflects the current exam structure, so you’re fully equipped to tackle the test. Your success in the AI Specialist exam is our top priority, and we strive to provide you with the most reliable and effective resources to help you achieve it.
Succeed in the Certified Agentforce Specialist Exam with Passitcerts Guidance
The Salesforce Certified Agentforce Specialist Exam, launched on March 3, 2025, offers a valuable opportunity for professionals to master Agentforce—an advanced AI tool designed to improve customer service and business efficiency. This certification suits individuals at any career stage, from those new to Salesforce credentials to experienced users aiming to enhance their skills. In a world where technology shapes success, understanding how to use AI effectively is a powerful advantage. This exam clearly demonstrates that ability, making it a worthwhile goal for anyone serious about their future in Salesforce.
Passing requires careful preparation, and Passitcerts provides a dependable solution with its top-notch Salesforce Certified Agentforce Specialist real exam questions found in the Salesforce Certified Agentforce Specialist Exam Dumps. These materials reflect the actual exam content, offering a direct route to success on the first try. When paired with practical experience, the Salesforce Certified Agentforce Specialist exam prep PDFs from Passitcerts ensure candidates are fully equipped. This article explains the certification’s value and the steps to achieve it—rely on Passitcerts to support your progress.
Importance of Certification
In today’s business environment, companies seek ways to work smarter, and this certification proves you can help them do that. According to Salesforce’s 2024 State of the Service Report, 78% of service leaders plan to adopt AI by 2026, with Agentforce playing a central role. By earning this credential, you show you can set up and manage an AI system that saves time and improves customer experiences. It’s a skill that sets you apart, opening doors for those starting out or looking to advance in Salesforce-related fields.
Exam Overview
Salesforce has outlined the following details for this exam, based on information available
Duration: 105 minutes
Questions: 60 multiple-choice or multiple-select
Passing Score: 73% (approximately 44 out of 60 correct)
Cost: Free until December 31, 2025; $200 afterward, with $100 per retake
Delivery: Online proctored or at Pearson VUE testing centers
Certification: Salesforce Certified Agentforce Specialist, valid for one year with annual maintenance
This exam requires no prior certifications, though basic Salesforce knowledge is helpful. The free period until year-end encourages early participation.
Key Skills Tested
The exam focuses on two main areas, as detailed in Salesforce’s updated exam guide:
Skill Area
Percentage
Description
Agentforce Basics
70%
Configuring and linking Agentforce to Salesforce systems
Prompt Engineering
30%
Creating clear instructions for the AI to respond well
Agentforce Basics covers how to install and adjust this tool to meet business needs, such as managing customer inquiries. Prompt Engineering teaches you to write short, precise directions—like asking the AI to sort tasks—ensuring it performs accurately. These skills are practical and ready to use in real work settings.
Agentforce specialist braindumps helps you to stand out of the crowd
Preparation is key, and Passitcerts offers a strong tool with its dumps. These include real exam questions identical to those on the exam, helping you get comfortable with what’s ahead. They let you practice managing your time and pinpoint areas needing improvement, such as connecting Agentforce to data or writing prompts. Designed for this newest exam, they’re current and trustworthy. For instance, solving how to prioritize urgent requests became clear with the dumps’ focus on case rules. Many have succeeded using Passitcerts—it’s a proven way to prepare efficiently.
Career Benefits
This certification leads to promising job opportunities, as shown by recent data from Glassdoor:
ROLE
SALARY RANGE
AGENTFORCE SPECIALIST
$100,000 - $130,000
SALESFORCE CONSULTANT
$95,000 - $125,000
CUSTOMER SUCCESS LEAD
$90,000 - $115,000
These roles highlight the demand for professionals who can apply AI within Salesforce, offering a clear path to career growth and higher earnings.
Differences from Previous Version
This exam replaces the Salesforce Certified AI Associate, with notable changes:
FEATURE
AI ASSOCIATE
AGENTFORCE SPECIALIST
START DATE
August 2023
March 3, 2025
END DATE
March 3, 2025
Active in 2025
QUESTIONS
40
60
TIME
70 minutes
105 minutes
PASS SCORE
68% (~27/40)
73% (~44/60)
FOCUS
General AI concepts
Agentforce-specific tasks
The earlier version covered AI broadly, while this one targets Agentforce, offering deeper, more focused training.
The Salesforce Certified Agentforce Specialist Exam, introduced on March 3, 2025, is a strong opportunity to advance your career with AI skills in Salesforce. Hands-on practice lays the groundwork, but Passitcerts Salesforce Certified Agentforce Specialist Practice Dumps provide the accuracy to reach 73% on your first attempt. Available free until December 31, 2025—then $200—it’s a wise investment. Access these resources, gain Agentforce expertise, and establish yourself as a leader in modern business solutions. Your success starts here—take the step today.
Related Exam
Passitcerts Providing most updated Salesforce Certified Agentforce Specialist Certification Question Answers. Here are a few exams:
Choose 1 option.Universal Containers (UC) is preparing and defining success criteria for Agentforce Testing Center test cases.Which details should UC specify as the expected output to ensure the tests accurately reflect the agent's functionality?
A. Expected Topic API Name
B. Expected Flow API Name
C. Expected Prompt Template Name
Answer: A
Question # 2
Choose 1 option.Universal Containers (UC) stores case details and updates in several custom fields and custom objects related to the case. UCwould like its Agentforce Service Agent to be able to provide information in these fields and related records as part of an answerback to its customers when the customer is asking for updates.Which best practice should UC follow to grant access to this information for the Agentforce Service Agent?
A. Update the Object and Field access in the AgentforceServiceAgentUserPsg permission set group that is already assigned to the Agentforce Service Agent user,
B. Create a new permission set with the Einstein Agent License and enable Read access to the custom fields and custom objects, and assign it to the Agentforce Service Agent user.
C. Update the Object and Field access in the Einstein Agent User Profile so that the Agentforce Service Agents will always get the necessary access.
Answer: A
Question # 3
Choose 1 option.Universal Containers (UC) has registered an external service and created a templatetriggered prompt flow that invokes the external service to fetch data from a REST API. UC now needs to make the response data from the external service usable inside a prompttemplate as a merge field when the template runs.How should UC meet this requirement?
A. Use External Service Record merge fields.
B. Convert the JSON to an XML merge field.
C. Use the ‘Add Prompt Instructions’ flow element.
Answer: A
Question # 4
Choose 1 option.Universal Containers (UC) has registered an external service and created a templatetriggered prompt flow that invokes the external service to fetch data from a REST API. UC now needs to make the response data from the external service usable inside a prompt template as a merge field when the template runs.How should UC meet this requirement?
A. Use External Service Record merge fields.
B. Convert the JSON to an XML merge field.
C. Use the ‘Add Prompt Instructions’ flow element.
Answer: A
Question # 5
Choose 1 option.Universal Containers (UC) wants to empower its marketing team with Al capabilities that help employees quickly find campaign data, generate creative content, and manage project tasks. The solution should also allow marketers to receive personalized support, surface relevant information, and complete work directly in Salesforce.Which Al solution should UC implement?
A. Sales Coach Agent
B. Service Agent
C. Employee Agent
Answer: C
Question # 6
Choose 1 option.A developer is using the Salesforce CLI to deploy agent components from a sandbox to production. They recently made a change to several topics, instructions, and actions.Which metadata component should the developer include in their package.xml file that contains all of the topics and actions an agent will interact with?
A. genAiPlannerBundle
B. EinsteinAiPlannerBundle
C. BotBundle
Answer: A
Question # 7
Choose 1 option.Universal Containers needs to restrict access to refund processing actions so only customers with Active account status can initiate refunds.How should an Agentforce Specialist apply the restriction deterministically?
A. Create a Flex Prompt Template that has instructions to check for account status.
B. Create a context variable for the account status field and apply a conditional filter AccountStatus equals "Active" to refund actions.
C. Include step-by-step instructions at the topic level and action level explaining the rules and examples.
Answer: B
Question # 8
Choose 1 option.How does Agentforce select the correct action to resolve a user's request?
A. Each topic contains a list of the matching action’s user utterances so that the agent can map the user request to the right topic and action.
B. The large language model (LLM) selects the right topic and action, if they exist. If there are no matches, the LLMattempts to answer the user's request.
C. The reasoning engine identifies the agent action to be executed by its name and action input instructions.
Answer: B
Question # 9
Choose 1 option.What does it mean when a prompt template version is described as immutable?
A. After a prompt template version is activated, no further changes can be saved to that version.
B. Only the latest version of a template can be activated.
C. Every modification on a template will be saved as a new version automatically.
Answer: A
Question # 10
Choose 1 option.Universal Containers’ administrator has developed a new agent in a sandbox environment and now wants to deploy it toproduction.What should the administrator do to deploy an agent?
A. Manually recreate the agent configuration, topics, and actions in production becausechange sets cannot be used,
B. Export agent components as JSON files and manually import them inte production using the Metadata API.
C. Create an outbound change set with all the necessary agent components, then upload to production.
Answer: C
Question # 11
Choose 1 option.Universal Containers (UC) needs to create a prompt template that provides a detailed product description based on the latest product data. The description will be used in marketing materials to ensure consistency and accuracy.Which prompt template type should UC use?
A. Sales Email
B. Record Summary
C. Field Generation
Answer: B
Question # 12
Choose 1 Option:Cloud Kicks (CK) recently finished the development of a new prompt template that uses its own large language model (LLM). CK isdeploying a prompt template from a sandbox to a production org, and is receiving an error.When trying to deploy the change set, CK is getting an error related to the LLM used in the prompt template.What is the cause of the error?
A. The prompt does not specify that it is a custom LLM.
B. BYOLLM is not yet supported for in prompt templates in production.
C. The name of the LLM does not match in sandbox and production.
Answer: C
Question # 13
Choose 1 option.What is an Agentforce Specialist able to do when the ‘Enrich event logs with conversation data’ setting in the Agentforce configuration is enabled?
A. View the user click path that led to each agent action.
B. View session data including user input and agent responses for sessions.
C. Generate details reports on all agent conversations over any time period.
Answer: B
Question # 14
Choose 1 option.Universal Containers is setting up the data library configuration within the Agentforce Builder.What is true regarding Agentforce Data Libraries?
A. Only data library owners can assign it to the agent.
B. Each data category can only have one data library.
C. An agent can have only one data library assigned to it.
Answer: C
Question # 15
Choose 1 option.Universal Containers needs to create Data Cloud reports to understand agent behavior.Which data lake object (DLO) represents an overarching container capturing contiguous interactions with one or more Al agents?
A. AlAgentInteraction
B. Al Agent Interaction Message
C. Al Agent Session
Answer: C
FREQUENTLY ASKED QUESTIONS
Large firms with customer support teams—like telecoms or online retailers—seek these skills to handle big workloads.
It quickly answers common questions, freeing staff for tougher issues, which boosts satisfaction.
Yes—small teams can use it to automate routine tasks and grow without extra hires.
Writing prompts that get the AI to respond correctly takes patience and practice.
It’s made for Salesforce, so it works best within that system, not standalone tools.
Not directly—you’ll focus on the tool, but you might guide others on how to use it.
It learns from data over time, getting better at predicting what customers need.
If not set up right, it might give wrong answers—testing is crucial.
It cuts down repetitive work, letting teams focus on strategy and planning.
The Salesforce Service Cloud Consultant builds on this for broader service expertise.
What our clients say about Agentforce-Specialist Practice Test
